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"Advancing consumer rights and financial empowerment across Africa and the United States."
ABOUT US
ABOUT US
Mazik Foundation for Consumer Rights (MFCR) is anon-governmental consumer rights advocacy organization that works to strengthen the efficacies of both providers and consumers of goods and services in Nigeria, through astute capacity building, incisive technical support and skillfull representation.
Mazik Foundation for Consumer Rights was registered in Nigeria by Corporate Affairs Commission (CAC) in February 2024 and is certified by the Department of Budget and Economic planning under the Ministry of Finance. Mazik Foundation for Consumer Rights Inc. was incorporated in New York State, USA on June 13, 2025, and is recognized by the U.S. Internal Revenue Service (IRS) as a tax-exempt 501(c)(3) organization. We are proud members of Consumer International.
Mazik Foundation Consumer Rights (NIGERIA) AND Mazik Foundation Consumer Rights Inc. (New York) are two different legal and financial entities but have a collaborative operational agreement.
CORE VALUES
CORE VALUES
Integrity
Accountability
Transparency
Equity
Professionalism
Innovation
Collaboration
Consumer-Centered Service
AIM AND OBJECTIVES:
Our goal is to build a network of critical stakeholders to promote consumer fidelity across Nigeria.
We intend to do all this through:
Empowering consumers through education and awareness.
Promoting accountability among providers of goods and services.
Supporting consumers in seeking appropriate redress through lawful mechanisms.
Building the capacity of consumer groups, businesses, and institutions.
Advocating for stronger consumer protection laws and policies.
Promoting research and evidence-based consumer advocacy.
Strengthening collaboration with government agencies, regulators, and development partners.
Expanding access to consumer protection services across Nigeria and internationally.
OUR MISSION:
Our mission is to foster hope, promote consumer loyalty, and enhance transparency and accountability. We stay committed to excellence and our objective through our dedication. We are confident in our skills and experience to conquer any hurdles and offer the best solutions for our clients. We pledge to give you the steadfast support needed to defend your rights and safeguard your interests.
We are not a law firm therefore cannot provide legal services. However, we can refer complainants to appropriate government agencies and help with completion of the necessary forms. We believe we can provide strong advocacy activity and unparalleled representation to our clients.
ACTIVITIES:
Consumer Education
Consumer awareness campaigns.
Public sensitization.
Community outreach.
Digital literacy.
Consumer Assistance
Complaint guidance.
Referral to regulatory agencies.
Consumer mediation support.
Rights awareness.
Capacity Development
Training.
Workshops.
Institutional strengthening.
Professional development.
Policy and Advocacy
Research.
Policy dialogue.
Regulatory engagement.
Legislative advocacy.
Partnerships
Government collaboration.
Civil society engagement.
International cooperation.
Private sector engagement.
MFCR METHODOLOGY/ APPROACH
MFCR METHODOLOGY/ APPROACH
Our proactive interventions to promote consumer fidelity in Nigeria is accomplished through:
MEDIATION:
We apply this structured interactive process as an impartial party to assist disputing parties in resolving their conflict(s) using specialized communication and negotiation techniques that focus primarily on needs, rights, and interests.
RECONCILIATION:
We engage in this form of dispute resolution which has much to do with moving from a place of disagreement, unhappiness, and dissatisfaction to a place of remediation (redress).
PEACE BUILDING:
We provide valuable knowledge and requisite skills to products and services providers and consumers to resolve their perceived or actual injustice in nonviolent ways and to transform the conditions that create conflict(s) into sustainable peace.
LEGAL ASSISTANCE:
We provide legal assistance in support of consumers who seek redress, whenever the need arises, and on mutually agreed terms.
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